Don’t Use Express or 1-hr Dry-Cleaners, Here’s Why

Don’t Use Express or 1-hr Dry-Cleaners - Here's Why

A work life encourages an extremely busy schedule, and while that’s exceptionally great for the person in question, it’s factual that a busy schedule also means you won’t be getting any time to do your normal tasks, such as cleaning in general including your clothes. Fortunately, there are plenty of Dry Cleaning services available in each area to make this task a lot easier than it would be otherwise.

While these services are exceptionally great for busy individuals, people do tend to get worked up over the amount of time most dry-cleaning services take to return clothes to their customers. Urging and pushing them to deliver the clothes sooner might seem tempting to the impatient customer, but it’s actually better if you just give the dry cleaner a significant amount of time to do their job. Here’s why:

The Quality of the Service

While everyone has their own style of getting their work done, not everyone thrives under pressure. In the same way, if you keep pushing and pressurizing your dry cleaner to give you your clothes sooner than the date they’re giving to you, then expect a significant decline in the quality of the dry cleaning too. This has less to do with the dry cleaner procrastinating and a lot more to do with the length of the time for the correct process.

It’s a Long Procedure

Contrary to popular belief, dry cleaning isn’t just the procedure of putting your clothes into the machine, pushing a button and handing them over to the customer. Dry cleaning is a long procedure of cleaning, softening, pressing, packaging and then handing it over. For female clothing items, many dry cleaners even have to go the extra mile to take out buttons and embellishments before the cleaning process, after which they have to sew the embellishments back on to the clothing item, and carry on with the rest of the process.

All of this takes time, and when pushed to work at a faster pace than normal, your dry cleaner obviously will not be able to do all of that as professionally as they would have done it otherwise.

Chances of Your Order Getting Messed Up

You must already be aware of the fact that no dry cleaner actually creates a separate batch for each and every customer they have. Dry cleaners make separate loads depending on the material, the color or the type of the clothing item that needs to be dry-cleaned. For instance, whites in one, and dark colors in one – this is done to ensure that the color of one clothing item doesn’t mix with the others, delicates and heavy items are another sub category entirely.

However, if you push your dry cleaner to give you your clothes early instead of giving them significant time, they might get confused under pressure and make mistakes. Not only will that cause trouble for the dry cleaner, but even you won’t be able to wear the clothing item then and there. Hence, giving your dry cleaner a good amount of time is the best thing for you as well as for them.

R&R Fabricare has been dry cleaning Canberra since 1933. We are one of the oldest and respected names in the dry-cleaning industry and that continues today with a fresh new look. Combining experience with local knowledge and a friendly staff to assist you with your dry-cleaning needs.

Contact us on 02 6286 3695 or visit one of our 3 Canberra locations at Yarralumla, Mawson and Weston for all your dry-cleaning needs.

 

Customer Satisfaction – The How’s and Why’s of Dry Cleaning

Everyone gives their clothes to the dry cleaner from time to time, but have you ever taken a minute to sit and think about the how’s and whys of dry cleaning? It doesn’t take five minutes for one to lash out on the dry-cleaning service provider if it was found that they messed up your order in some way.

Before you send your next batch of clothing items to the dry cleaner, or have even been reconsidering your decision to use the current dry-cleaning service, read the following:

Commercial Dry-Cleaning Procedure

Contrary to popular belief, the process of dry cleaning clothing items is anything but ‘dry’ but it’s not like washing your clothes in your home machine. Many people also believe that dry cleaning is a one or two-step procedure, but in actuality, it takes a lot more than just one or two steps. Many dry-cleaning service providers even prefer sending a load of clothing items to a factory where the cleaning procedure is conducted, instead of taking care of it at their own shop. Why? Because it saves money and time. At R&R Fabricare Canberra, your clothes are cleaned on our premises, by trained and educated staff.

 

  • Tagging: In order to ensure that the clothing items of different customers don’t get mixed up, dry cleaners always opt for garment tagging. As the name suggests, the garments are tagged with a piece of paper or cloth with an item or customer number on them before being sent forward.
  • Inspection: Prior to being cleaned, each and every clothing item is inspected for missing buttons, tears or rips, or items left in the pockets. The items found are then returned to the rightful owner and rips and tears (if any) are noted as issues that were already there.
  • Stain Treatment: Prior to the solvent procedure, each clothing item is checked for stains and depending on the intensity of the stains, the cleaning procedure is conducted.
  • Machine Dry Cleaning: Once each clothing item is inspected and the stain removal is done, a pile of soiled clothes is loaded into a drum machine filled with eco-friendly solvents to dry clean the clothes with – there are at least two rounds of rinsing and repeating in this step.
  • Post Spotting: There is a possibility that some stains weren’t able to get cleaned through the machine dry cleaning, so the dry cleaner inspects clothing items once again to ensure that the clothing items are spotless and fresh.
  • Finishing: Once the clothes are clean, any buttons or other repairs that were to be made are completed. After that, the dry cleaners press or steam finishes your clothes, hang and then fold them to return to the customers.

 

Dry cleaning companies do not go through such a hefty and lengthy procedure just because they like doing it, for example you’ll pay $14 for a pair of pants to be dry cleaned, did you know your pants are handled 14 times in the process? They do this so that their customers and clients are happy with their services and enjoy the quality of their clothes upon receiving them from the dry cleaners. It’s for customer satisfaction and it’s something we are very particular about at R&R Fabricare Canberra.

R&R Fabricare has been dry cleaning Canberra since 1933. We are one of the oldest and respected names in the dry-cleaning industry and that continues today with a fresh new look. Combining experience with local knowledge and a friendly staff to assist you with your dry-cleaning needs.

Contact us on 02 6286 3695 or visit one of our 3 Canberra locations at Yarralumla, Mawson and Weston for all your dry-cleaning needs.