Save time and Money

Unless you’re a nudist (and let’s be honest in Canberra that’s a poor life choice in Winter) you wear clothes day in and day out.

Washing machines are in every home, but the truth is they do more damage to your clothes that you know, clothes aren’t cheap, and you need to prolong the life of your investments, and dry-cleaning is a process that is gentle on clothes and gentle on the environment. Think about the time you spend washing, hanging out clothes or drying them, ironing and putting them away.

When dry-cleaning, you take a lot of that time wastage out of the equation, but it really is better for your clothes, here’s why.

Dry-cleaning is tough on stubborn stains, but it is gentle on clothes. Did you see the recent photo on our Facebook page of the 2 tissues? No, well here it is…..

Tissues washed in regular wash v dry clean

One of them had been in the washing machine, the other had been through the dry-cleaning process, if dry-cleaning is this gentle on a tissue, you now know how gentle it is on your clothes. Our professional team not only undertakes regular training, we are the only dry-cleaners in Canberra with 4 generations of knowledge in the art.

We know through years of hard work that garments that are professionally dry cleaned last longer. So, you can continue wearing that same clothes week in and week out and they’ll look their best for much longer. Looking good is an investment. Protect it by taking care of it the best way you know how — dry cleaning.

R&R Fabricare has been dry cleaning Canberra since 1933. We are one of the oldest and respected names in the dry-cleaning industry and that continues today with a fresh new look. Combining experience with local knowledge and a friendly staff to assist you with your dry-cleaning needs.

Contact us on 02 6286 3695 or visit one of our 3 Canberra locations at Yarralumla, Mawson and Weston for all your dry-cleaning needs.

 

Off to the slopes? Make sure you look your best!

Instead of sulking over the brutal snowy winter, how about embracing it with some fun activities such as snowboarding or skiing? Whether you are spending a ski weekend in Thredbo, Perisher or maybe you’re heading overseas to Queenstown in New Zealand, your ski jackets, pants and gloves do get soiled at the end of the day.  

Ski apparel is often waterproof or water resistant and using your everyday laundry detergent may damage its water repellence.  If your ski wear is soiled in some areas, spot clean it with water and mild soap. For heavily soiled ski apparel, or after many uses, it would be best to have it professionally cleaned.

We’ve been looking after Canberra’s garments since 1933 so there’s nothing we haven’t cleaned at R&R Fabricare, and given the slopes are within hours of our backdoor, you’d be crazy not to get in some skiing this Winter.

We will clean your ski garments so that you always look great and feel comfortable wearing them on the slopes. 

R&R Fabricare has been servicing Canberra since 1933 and can now be found in 3 convenient locations, Weston, Yarralumla and Mawson.  

 

Colour Loss

colour loss

Colour loss has a number of causes

What causes colour loss?

There are many substances consumers may encounter in the course of the day that can cause colour loss. In many instances, discolouration does not appear until the item is cleaned. This will depend upon the composition and concentration of the staining substance, the type of fibre and dye stuff and the length of contact time. Typical colour loss problems are listed below.

  • Silk and acetates can be affected by alcohol products such as perfumes, colognes, hair spray and of course alcoholic beverages.
  • Bleaches come in many products including hair care products, skin lotions, cleaning products and disinfectants.
  • Exposure to light, either sunlight or artificial light, can cause colour fading or loss of colour where the ultraviolet rays can alter the chemical structure of dyes.
  • Wear abrasion colour loss can typically occur in the neck line, elbows, seat, knees and pockets or folds. The friction rubs off the dye on the surface of the fabric which will then be flushed away by the action of the cleaning process.

At R&R Fabricare we are professional DIA members and we have years of experience with garments of all shapes and sizes, avoiding colour loss is something we are well versed in when it comes to dry-cleaning methods, and we always take the utmost care with our Canberra Dry-cleaning clients garments.

R&R Fabricare has been servicing Canberra since 1933 and can now be found in 3 convenient locations, Weston, Yarralumla and Mawson.  

 

Shrinkage

Shrinkage remains one of the top five problem areas in dry-cleaning. However, well over half of the shrinkage problems are determined to be manufacturer related. There are 3 types of shrinkage – Progressive, relaxation, and felting.

Progressive shrinkage

Unstabilised fabrics can shrink on a cumulative or progressive basis. A small amount of shrinkage can occur with every clean which may go unnoticed until it becomes unsatisfactory to the customer.

Relaxation shrinkage

Relaxation shrinkage is attributed to the release of tension introduced to the fabric during manufacture. When the fabric is moistened during cleaning, the strain from the manufacture is released and the fabric returns to its more normal relaxed dimension.

Felting shrinkage

Felting shrinkage will occur in animal hair fibres such as wool, angora, cashmere and others. The surface of the fibres become entangled when exposed to heat, water, agitation, detergent or pressure, making the fabric become thick and compact. This type of shrinkage is not recoverable.

Dry-cleaning can cause shrinkage, but at R&R Fabricare we are professional DIA members and we know how to handle precious garments, so the risk is minimised or eliminated completely.

R&R Fabricare has been servicing Canberra since 1933 and can now be found in 3 convenient locations, Weston,Yarralumla and Mawson.  

What you need to know about Trims

Sequins beads and Glitter

Sequins, beads, glitter and ornamental trimming are back in style, especially with the Winter Ball Season on the way in Canberra. You will find them on dresses, jackets, sweaters and handbags. If you have purchased or plan to purchase a garment with this attractive trim, please be aware:

  • Sequins are always delicate, but they can be serviceable if they are made properly. Unserviceable sequins can lose colour, lose shine or curl. If the thread holding them is inferior, it may break and allow the sequins to unravel. Unserviceable beads can dissolve or transfer dye to the surrounding fabric. Glitter which is glued on will almost always fall off during dry-cleaning or washing.
  • At RR Fabricare we are DIA professionals and we have the know-how to preserve the beauty of these fashionable and expensive garments, unless they are trimmed with inferior or unserviceable sequins, beads and trimming. You should return unserviceable garments to your place of purchase.

Reputable dry-cleaners should have a fair policy on these types of garments.

 

 

R&R Fabricare has been servicing Canberra since 1933 and can now be found in 3 convenient locations, Weston, Yarralumla and Mawson.  

 

Silk – Caring for that precious garment

Silk is one of the oldest known textile fibres and is recognized for its beauty, lustre and comfort. At R&R Fabricare we ask that you consider taking some simple steps to your silk garment looking its very best.

 

  • Always store silk in a cool dry place. Never expose silk to prolonged sunlight.
  • Be aware that perspiration and some deodorants can combine to create some of the most common causes of discoluoration, colour loss and deterioration of silk fibres – clean your silks regularly if permanent damage is to be avoided.
  • Some dyes on silk fabrics may bleed when wet with solutions containing alcohol – such as perfumes, cosmetics, some antiperspirants and alcoholic drinks etc Consult our professional dry-cleaning team in Canberra for expert advice if you are not 100% sure on what you are doing with such a delicate garment.
  • Never attempt to remove stains from silk by rubbing especially when damp, silk fibres are delicate and are easily damaged, always seek a dry-cleaner with experience in dealing with silk.
  • Do not store silk in a soiled state. Consult a Dry-Cleaning Institute of Australia Industry Professional and point out any stains that are not readily apparent, they will advise on an appropriate course of action.

R&R Fabricare has been dry cleaning Canberra since 1933. We are one of the oldest and respected names in the dry-cleaning industry and that continues today with a fresh new look. Combining experience with local knowledge and a friendly staff to assist you with your dry-cleaning needs.

Contact us on 02 6286 3695 or visit one of our 3 Canberra locations at Yarralumla, Mawson and Weston for all your dry-cleaning needs.

 

Care Labels

care labels

Care labelling outlines how a user should care for a garment or textile item. Garment manufacturers are required to attach a label providing appropriate and adequate directions for the care of the article, so the article is not damaged when the user follows the instructions.

The care label must be easy to find, permanently attached, written in English and remain legible throughout the life of the garment. The manufacturer must have a reason for the recommended care instructions and must warn about any part of the care method that would harm any component of the garment or other garments that may be dry-cleaned or laundered with it. A care label must also warn when there is no method for cleaning—these typically read: “Do Not Dry Clean,” “Do Not Wash.”

Providing overly cautious instructions such as ‘dry-clean only’ or ‘hand wash incold water only’ on a garment that a user can safely wash using other methods may breach the mandatory standard.Where an article can be laundered or dry-cleaned or both, care instructions for both treatments must appear on the label.

Specific and prohibited care instructions

Care instructions may include both specific and prohibited instructions.Specific instructions provide advice on what a user should do with the article.Examples include:• dry flat• cool iron• dry-clean only.

Prohibited instructions provide advice on what a user should not do with the article.Examples include:• do not iron• do not tumble dry.

For articles that can be neither laundered nor dry-cleaned, suppliers should indicate this on the care label and adequately describe the recommended care treatment.Delicate and multiple componentsSometimes delicate components of articles such as trims or padding in furniture or beddingcannot or should not be removed. When an article is made of different materials, suppliers must provide care instructions that are suitable for all materials, including those most sensitive.

Articles with multiple parts

Each detachable or separate part of an article must have a care label, even if the care instructions are the same for all parts.

Care Symbols

In Australia, care instructions must be written in English and they can also include care symbols, but this is not mandatory.

Consumers can rely on the Dry-cleaning Institute of Australia as a resource for interpreting non-conforming instructions and symbols.

Using a care method not specified on the label

If a different care method is undertaken, there is some risk. Professional Cleaners may, at times, suggest an alternative method based upon their knowledge, skill, or the type of soil or stains on the garment; or you may request a different method. Either way, the Professional Cleaner will carefully consider all options and advise you before beginning any requested process and may ask that you sign a release from responsibility form.

If there Is no label

All garments sold in Australia must have a care label. An appropriate care label must also be made available when purchasing fabric that will be used for clothing. Removing the care label entails some risk since care information or warnings are no longer available.

What If there is a problem after care instructions are followed exactly?

If a garment is damaged or ruined at home even though care instructions were followed, you should return the garment to the retailer. If the retailer is not helpful, you may wish to contact the local Office of Consumer Affairs or alternatively, it may be possible locate the manufacturer via the Internet.

If the garment was damaged at a dry-cleaning store, speak to them directly. If they did not follow the care instructions, they have a responsibility for the results. If they did follow the care instructions, they may be able to assist you with a settlement from the retailer.

To make contact and resolution with a retailer go more smoothly, you should:

  • Be prepared with a purchase record or an estimate of approximately when the garment was purchased
  • Estimate of the number of times the garment has been washed or dry-cleaned
  • State a resolution that would be satisfactory Common Care Label Terms and What They Mean
  • DRYCLEAN: Any dry-cleaning process can be used and may include moisture, pressing by steam or steam-air procedures, and drying up to 700C.
  • PROFESSIONALLY DRYCLEAN: The item may be cleaned by varying from a normal dry-cleaning process. The care label must provide specific instructions.
  • SPOT CLEAN ONLY: The only thing that can be done is stain removal without immersing or otherwise cleaning the entire garment.
  • HAND WASH: This is a gentle soaking process with very limited agitation by hand. Other information may include specific water temperature and drying requirements.

As you can see, there’s more than meets to the eye to the humble care label on your clothing.

R&R Fabricare has been servicing Canberra since 1933 and can now be found in 3 convenient locations, Weston, Yarralumla and Mawson, we pride ourselves on our attention to detail and have the knowledge to decipher care labels to ensure your garment gets the best care possible.

This article contains information from the Drycleaning Institute of Australia of which R&R Fabricare is a member.

 

Don’t Use Express or 1-hr Dry-Cleaners, Here’s Why

Don’t Use Express or 1-hr Dry-Cleaners - Here's Why

A work life encourages an extremely busy schedule, and while that’s exceptionally great for the person in question, it’s factual that a busy schedule also means you won’t be getting any time to do your normal tasks, such as cleaning in general including your clothes. Fortunately, there are plenty of Dry Cleaning services available in each area to make this task a lot easier than it would be otherwise.

While these services are exceptionally great for busy individuals, people do tend to get worked up over the amount of time most dry-cleaning services take to return clothes to their customers. Urging and pushing them to deliver the clothes sooner might seem tempting to the impatient customer, but it’s actually better if you just give the dry cleaner a significant amount of time to do their job. Here’s why:

The Quality of the Service

While everyone has their own style of getting their work done, not everyone thrives under pressure. In the same way, if you keep pushing and pressurizing your dry cleaner to give you your clothes sooner than the date they’re giving to you, then expect a significant decline in the quality of the dry cleaning too. This has less to do with the dry cleaner procrastinating and a lot more to do with the length of the time for the correct process.

It’s a Long Procedure

Contrary to popular belief, dry cleaning isn’t just the procedure of putting your clothes into the machine, pushing a button and handing them over to the customer. Dry cleaning is a long procedure of cleaning, softening, pressing, packaging and then handing it over. For female clothing items, many dry cleaners even have to go the extra mile to take out buttons and embellishments before the cleaning process, after which they have to sew the embellishments back on to the clothing item, and carry on with the rest of the process.

All of this takes time, and when pushed to work at a faster pace than normal, your dry cleaner obviously will not be able to do all of that as professionally as they would have done it otherwise.

Chances of Your Order Getting Messed Up

You must already be aware of the fact that no dry cleaner actually creates a separate batch for each and every customer they have. Dry cleaners make separate loads depending on the material, the color or the type of the clothing item that needs to be dry-cleaned. For instance, whites in one, and dark colors in one – this is done to ensure that the color of one clothing item doesn’t mix with the others, delicates and heavy items are another sub category entirely.

However, if you push your dry cleaner to give you your clothes early instead of giving them significant time, they might get confused under pressure and make mistakes. Not only will that cause trouble for the dry cleaner, but even you won’t be able to wear the clothing item then and there. Hence, giving your dry cleaner a good amount of time is the best thing for you as well as for them.

R&R Fabricare has been dry cleaning Canberra since 1933. We are one of the oldest and respected names in the dry-cleaning industry and that continues today with a fresh new look. Combining experience with local knowledge and a friendly staff to assist you with your dry-cleaning needs.

Contact us on 02 6286 3695 or visit one of our 3 Canberra locations at Yarralumla, Mawson and Weston for all your dry-cleaning needs.

 

Customer Satisfaction – The How’s and Why’s of Dry Cleaning

Everyone gives their clothes to the dry cleaner from time to time, but have you ever taken a minute to sit and think about the how’s and whys of dry cleaning? It doesn’t take five minutes for one to lash out on the dry-cleaning service provider if it was found that they messed up your order in some way.

Before you send your next batch of clothing items to the dry cleaner, or have even been reconsidering your decision to use the current dry-cleaning service, read the following:

Commercial Dry-Cleaning Procedure

Contrary to popular belief, the process of dry cleaning clothing items is anything but ‘dry’ but it’s not like washing your clothes in your home machine. Many people also believe that dry cleaning is a one or two-step procedure, but in actuality, it takes a lot more than just one or two steps. Many dry-cleaning service providers even prefer sending a load of clothing items to a factory where the cleaning procedure is conducted, instead of taking care of it at their own shop. Why? Because it saves money and time. At R&R Fabricare Canberra, your clothes are cleaned on our premises, by trained and educated staff.

 

  • Tagging: In order to ensure that the clothing items of different customers don’t get mixed up, dry cleaners always opt for garment tagging. As the name suggests, the garments are tagged with a piece of paper or cloth with an item or customer number on them before being sent forward.
  • Inspection: Prior to being cleaned, each and every clothing item is inspected for missing buttons, tears or rips, or items left in the pockets. The items found are then returned to the rightful owner and rips and tears (if any) are noted as issues that were already there.
  • Stain Treatment: Prior to the solvent procedure, each clothing item is checked for stains and depending on the intensity of the stains, the cleaning procedure is conducted.
  • Machine Dry Cleaning: Once each clothing item is inspected and the stain removal is done, a pile of soiled clothes is loaded into a drum machine filled with eco-friendly solvents to dry clean the clothes with – there are at least two rounds of rinsing and repeating in this step.
  • Post Spotting: There is a possibility that some stains weren’t able to get cleaned through the machine dry cleaning, so the dry cleaner inspects clothing items once again to ensure that the clothing items are spotless and fresh.
  • Finishing: Once the clothes are clean, any buttons or other repairs that were to be made are completed. After that, the dry cleaners press or steam finishes your clothes, hang and then fold them to return to the customers.

 

Dry cleaning companies do not go through such a hefty and lengthy procedure just because they like doing it, for example you’ll pay $14 for a pair of pants to be dry cleaned, did you know your pants are handled 14 times in the process? They do this so that their customers and clients are happy with their services and enjoy the quality of their clothes upon receiving them from the dry cleaners. It’s for customer satisfaction and it’s something we are very particular about at R&R Fabricare Canberra.

R&R Fabricare has been dry cleaning Canberra since 1933. We are one of the oldest and respected names in the dry-cleaning industry and that continues today with a fresh new look. Combining experience with local knowledge and a friendly staff to assist you with your dry-cleaning needs.

Contact us on 02 6286 3695 or visit one of our 3 Canberra locations at Yarralumla, Mawson and Weston for all your dry-cleaning needs.